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SMS Terms & Conditions

SMS Terms & Conditions

By opting in to receive SMS (text) messages from Kneaded Relief Massage & Spa, you agree to the following Terms & Conditions.

How to Opt In

Customers may opt in to receive SMS messages by:

  • Providing verbal consent during a phone call with a Kneaded Relief Massage & Spa team member by calling 734.246.1466.
  • Providing consent during the appointment scheduling process.
  • Completing an online form or other consent form that includes SMS authorization.

By providing your mobile phone number and giving your consent, you authorize Kneaded Relief Massage & Spa to send text messages to the number provided.

Types of Messages

SMS messages may include, but are not limited to:

  • Appointment confirmations
  • Appointment reminders
  • Schedule changes or cancellations
  • Waitlist notifications
  • Follow-up messages after your visit
  • Customer service communications
  • Promotions, special offers, and spa events (only if you have agreed to receive marketing messages)

Message Frequency

Message frequency varies based on your appointments, account activity, and communication preferences. You may receive multiple messages depending on upcoming appointments, scheduling changes, or promotional campaigns.

Message & Data Rates

Standard message and data rates may apply based on your wireless carrier and mobile service plan. Kneaded Relief Massage & Spa is not responsible for any charges incurred from your mobile carrier.

Opting Out

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will receive one final confirmation message indicating that you have been removed from our SMS messaging program. No further text messages will be sent unless you opt in again.

Help

For assistance with our SMS program, reply:

HELP

or contact our office at 734.246.1466.

Privacy

Your privacy is important to us.

Your mobile phone number and SMS consent information will never be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information collected through our SMS program is used solely to provide services and communications requested by you.

For additional information, please review our SMS Privacy Policy:

https://kneadedreliefmassage.com/sms-privacy-policy/

Eligibility

By participating in our SMS program, you represent that you are the authorized user of the mobile phone number provided or have the account holder’s permission to enroll.

Changes to These Terms

Kneaded Relief Massage & Spa reserves the right to modify these Terms & Conditions at any time. Updates will be posted on our website and become effective immediately upon publication.

If you have any questions regarding these Terms & Conditions, please contact us at 734.246.1466.